Friday, May 21, 2010
Just another day in Liberia
Sunday, May 2, 2010
Yay for adult literacy!


Fishponds!



Saturday, May 1, 2010
Blessings


in your anger...
The past 2 weeks was definitely a "Get me out of here!" attitude.
What got me so riled up? Customer service.
Or should I say the lack there of.
Two quick stories for you. I live in a house with 5 other women. We are blessed to have 24 hour power, a washer and dryer, internet at home, AND satellite television which keeps us entertained and in touch with the outside world. It may be that I am one of the "veterans" in the house, or I'm just good at finding the right people, but whenever something is broken- it could be a knob on our oven or our dryer has blown, I am the one designated to fix it, or find someone to fix it. The last issue was with our DSTV (satellite).
For some reason, our dstv is usually on the fritz... not sure why that is, but more often than not it is not working. This last time, I contacted our assistant at the office who calls the companies to line up repair men, etc. I informed her that our dstv was not working and if they could send out a technician to fix it.
That was EIGHTEEN DAYS ago.
18 days.
Ten plus eight.
Over two weeks.
We called EVERY SINGLE DAY for 18 days and they never ONCE sent out a technician to help us with our problem.
Then one EARLY morning i hear a loud thud on our roof.
Sure enough, there laid our dish on the ground. Great.
More calls... still no response.
I was SO LIVID by this point that I thought all the blood vessels in my head were going to pop. No joke.
We decided to give up on the actual provider and find a random guy who is not employed by dstv to come and fix it.
After a long and painful day making multiple trips into town (2-3 hours each time) our dstv is finally working. And yet we have yet to hear from our actual provider. All the while charging us full price.
T.I.A. (This Is Africa)
Ok story number 2 this week: I am making a trip up country this week to Malawu, and I have been promising the people there that I would bring them pictures printed out of what I have taken the past 2 years. So I burn a disk and drive downtown to the only place I know of in Monrovia that can print out digital photos.
I walk in to this lobby area where there are 6 people sitting on the benches. I stand by the counter for FIVE FULL MINUTES with no one acknowledging me, so I assume that all 6 people are customers waiting. After five full minutes of standing there, one woman looks at me with a look of disgust and says, "what?"
I replied, "I'd like to get some photos printed."
All of a sudden, FOUR of the six get up to work- FOUR of them were EMPLOYEES! I asked about prices, and of course it was going to cost over a dollar to print one 4x6 photo, but they didn't think they had enough paper to do the whole order. So I said ok, print as many as you can. How long will it take? They said one hour, but I had to leave a down payment.
Ok no problem. I'll leave half the amount.
"You need to pay us the full amount."
"But you just said you don't have enough paper to print the whole order. So why would I pay the full amount when you aren't going to print all the pictures?"
"You will get your money back."
Right....
So I get out my money to leave half the amount they want, and of course they don't have change. At this point I just needed to get out of that store before I popped another blood vessel.
If anyone wants to come and train the whole country on customer service, you are most welcome!
Proverbs 29:11
A fool gives full vent to his anger, but a wise man keeps himself under control.
It's not easy-o...
Tuesday, April 27, 2010
what in the world am I doing?!
My brain hurts a lot lately.
I see this as a good thing though, because I am definitely learning a lot this year as I attempt to be a “Program Manager”. What intrigues me lately is the amount of money that countries around the world give in the name of development. Astounding amounts of money.
I say this b/c every single day I am learning more and more about being a development worker. I grew up in Iowa. I am a farm girl and proud of it. My worldview was expanded greatly when I took my very first trip overseas to Honduras as a high schooler.
It hasn’t stopped since.
After college I spent 2 years in West Africa with a mission organization. Another positive. I was not technically in the development area, and definitely not as an implementer. I had the easiest job- photographing what I saw and transfer those stories and feelings to the donors back home.
My job isn’t as easy anymore.
I’m not complaining though, because each day is a new challenge. It is a challenge to manage in a culture that is totally opposite of the one I grew up in. It is a challenge to implement projects in a society that makes nothing easy to accomplish.
What I am learning most, and is giving me some comfort, is the fact that development is not something that is already figured out.
I came into this job thinking that development had its set ways, its step by step processes that I had to follow, in order for true development to happen.
Not so much.
I am learning every day that no one has it figured out.
It’s like the 5th grader that has a science experiment to do. He knows he has to make the volcano erupt, but doesn’t know how to do it, but that the world would be better off if the volcano would do what it is made to do. There are books that are available that tell of how thousands have tried before him, and each one makes a little change here and there in order for the eruption to happen, everyone having different outcomes. Some may have had an eruption; others may have had some other miraculous occurrence that issues it a success. But no one has it nailed down yet.
That is what development is like. No one has it nailed down. There are millions of dollars coming into NGO’s and other organizations to do this “development thing.” Yet no one knows what works. Each time a new project starts, it is tweaked, hoping and yearning for success and “true” development. Is it worth it? Definitely. Even if a handful of the community members grasp what you are trying to do, and carry it on in their own lives, it is worth it.
What is even better though, is that we offer something more than a lot of NGO’s offer.
We offer Christ.
It’s great that people are learning to read and write. It’s fantastic that they are learning to wash their hands in order to decrease sicknesses. But, are they learning about the One who gave his life for them, the One who holds all creation in His hands?
That is the real, true development we desire to see more than anything.
Sunday, March 7, 2010
We are Now Raising a Teenager

I'm going to be honest with you. This has not been a great week. So instead of focusing on the negative, I want to share something that has definitely been a positive for me.